At Vintalk, we know that pre-deployment network assessment is a critical, yet an
often overlooked step in IP telephony integration. Partnering with Packet Island,
Inc., we've adopted a three-part program to ensure your network is VoIP ready and
remains VoIP optimal:
- First, we proactively assess every network environment for inefficiencies.
- Second, we simulate VoIP traffic to determine viability.
- Finally, we integrate the applicance for ongoing monitoring.
Network Assessment
Because of the high packet rate and low latency requirements imposed by VoIP, it's
never safe to assume that your network can support an IP phone system. This is very
important for cost control, because one of the biggest costs in the industry today
is technician time spent in troubleshooting VoIP service quality issues on poor
networks. Vintalk's answer to this problem is Packet Island's proprietary VoIPAssess,
a VoIP network assessment solution that minimizes on-site technician time, while
being more thorough than most on-site intensive software solutions.
Deployment Verification
Many VoIP problems found throughout the first month of a deployment can be traced
back to improper installation. Many of these require an onsite visit to troubleshoot
and/or fix the problem. Using Packet Island's VoIPAssess, Vintalk can provide instant
remote support to make installs successful, verify proper installation, and even
create a snapshot of VoIP quality after the installation. All of this leads to a
more satisfied business phone customer, as well as lower support costs.
On-Going Monitoring
Network assessment, though essential, is not a panacea. Even well-provisioned networks
degrade over time. This is inevitable as more and more devices get added to the
network and more bandwidth hungry applications and users are deployed and added
within the organization. In fact, network degradations don't have to be gradual—overnight
degradation can happen because of virus/trojan/worm attacks or sudden additional
bandwidth utilization. As such degradations happen, real-time services such as VoIP
are the first to feel the effect – and your business depends on fast resolution
from your VoIP Provider. That's why Vintalk has adopted another Packet Island solution:
VoIPCare, a VoIP monitoring solution that provides an in depth view of all VoIP
traffic on the network.
For more information about Network Assessment and its application to your business
internet phone needs, please contact a Vintalk Customer
Care associate today.